TL;DR
The Supreme Court affirmed that Eternal Gardens Memorial Park Corporation is liable for the unauthorized actions of its employees due to the doctrine of apparent authority. Even though the employees exceeded their actual authority by selling burial lots without proper authorization, Eternal Gardens was held responsible because they issued certificates of ownership, leading Spouses Bonifacio to reasonably believe the transaction was legitimate. This case underscores that corporations can be bound by the actions of their employees if they create the impression that those employees are acting with authority, protecting innocent third parties in commercial dealings. The ruling means companies must exercise greater oversight over employee actions to prevent liability from unauthorized transactions.
When Company Actions Speak Louder Than Words: The Case of Unauthorized Land Sales at Eternal Gardens
This case revolves around a fraudulent sale of memorial lots orchestrated by employees of Eternal Gardens Memorial Park Corporation, impacting unsuspecting buyers, Spouses Bonifacio. The central legal question is whether Eternal Gardens should be held liable for the actions of its employees who, without explicit authorization, sold burial lots to Spouses Bonifacio. Eternal Gardens argued that its employees acted beyond their official duties—ultra vires—and therefore, the corporation should not be responsible. However, the Supreme Court scrutinized whether the principle of agency and the doctrine of apparent authority could hold Eternal Gardens accountable, even for acts technically outside the strict bounds of employee authorization. The resolution of this case hinges on determining the extent to which a company is bound by the representations and actions of its employees, particularly when those actions mislead third parties into believing they are dealing with authorized agents.
The narrative begins with Zenaida Boiser purchasing burial lots from Eternal Gardens in 1985. After her death, a convoluted series of transactions ensued, initiated by Kathryn Boiser’s former partner, Michael Magpantay. Magpantay, leveraging falsified documents—an Affidavit of Loss and a Deed of Assignment purportedly from the deceased Zenaida—managed to have the certificate of ownership transferred to his name with the help of Eternal Gardens employees, Balbin and Resoles. These employees then sold the lots to Spouses Bonifacio, issuing an acknowledgment receipt for P2,200,000.00 and eventually a new certificate of ownership in the Spouses’ name. Unbeknownst to Spouses Bonifacio, the initial transfer to Magpantay was fraudulent, as Zenaida was already deceased when the supposed Deed of Assignment was executed. When the Boiser siblings discovered the fraudulent transfer, they filed a complaint seeking nullification of the contracts.
Eternal Gardens defended itself by claiming their employees’ actions were ultra vires and unauthorized. They argued that Balbin and Resoles, as Assistant Operations Manager and employee respectively, lacked the authority to sell memorial lots, which was the domain of sales agents. Eternal Gardens further contended they acted merely ministerially in processing the transfer based on seemingly valid documents. However, both the Regional Trial Court (RTC) and the Court of Appeals (CA) found Eternal Gardens liable. The CA highlighted that while the Deed of Assignment from a deceased person was void and conveyed no rights, Spouses Bonifacio were buyers in good faith who relied on the certificate of ownership issued by Eternal Gardens. Crucially, the CA shifted the focus to the doctrine of apparent authority, emphasizing that by issuing the certificate of ownership to Spouses Bonifacio, Eternal Gardens effectively ratified the actions of its employees, regardless of their actual lack of explicit authorization.
The Supreme Court upheld the CA’s decision, firmly grounding its ruling on the doctrine of apparent authority. The Court clarified that the principle of agency, particularly Article 1897 of the Civil Code concerning an agent exceeding authority, was not directly applicable here because Balbin and Resoles were not authorized by Magpantay – the supposed principal in the sale to Spouses Bonifacio. Instead, the liability of Eternal Gardens stemmed directly from its own conduct.
Under this doctrine, acts and contracts of the agent, as are within the apparent scope of the authority conferred on him, although no actual authority to do such acts or to make such contracts has been conferred, bind the principal. Furthermore, the principal’s liability is limited only to third persons who have been led reasonably to believe by the conduct of the principal that such actual authority exists, although none was actually given.
The Supreme Court reasoned that Eternal Gardens, by allowing Balbin and Resoles to process the sale and issue a certificate of ownership, created the appearance that these employees had the authority to act on behalf of the company in such transactions. Spouses Bonifacio, acting in good faith, reasonably relied on this appearance of authority. This reliance is the cornerstone of estoppel, preventing Eternal Gardens from denying the authority it implicitly conferred. The Court emphasized that Eternal Gardens’ issuance of the certificate of ownership served as an acknowledgment of its employees’ authority to transact business, making the company accountable.
Regarding the return of the purchase money, Eternal Gardens’ argument that it did not receive the funds was dismissed. The acknowledgment receipt issued by its employees, Balbin and Resoles, served as sufficient evidence of payment. The Court underscored the lack of due diligence and supervision on Eternal Gardens’ part, which facilitated the fraudulent transactions. Had Eternal Gardens exercised prudence and verified the submitted documents, particularly the suspicious Deed of Assignment from a deceased person, the fraud could have been averted. This failure to exercise due diligence further solidified Eternal Gardens’ liability.
Ultimately, the Supreme Court’s decision reinforces the principle that corporations cannot evade responsibility by claiming their employees acted beyond their authority when the corporation’s own actions created the impression of authority and induced reliance from innocent third parties. Eternal Gardens’ liability was not just about the unauthorized acts of its employees, but critically about the company’s ratification of those acts through its own processes and issuance of official documents. This ruling serves as a significant reminder to corporations to implement robust oversight and due diligence in their operations to prevent similar situations and protect the public dealing with their employees.
FAQs
What is the doctrine of apparent authority? | It is a legal principle that holds a principal (like a corporation) liable for the actions of its agent (employee), even if the agent lacks actual authority, when the principal’s conduct leads a third party to reasonably believe the agent has authority. |
Why was Eternal Gardens held liable even if its employees exceeded their authority? | Eternal Gardens was held liable because by issuing a certificate of ownership to Spouses Bonifacio, they created the appearance that their employees, Balbin and Resoles, had the authority to sell the memorial lots. This led Spouses Bonifacio to reasonably believe the transaction was legitimate. |
What does “ultra vires acts” mean in this context? | “Ultra vires acts” refer to actions taken by a corporation’s employees that are beyond the scope of their authorized duties and responsibilities as defined by the corporation. Eternal Gardens argued their employees’ sales were ultra vires. |
Did Spouses Bonifacio have any responsibility in this situation? | The court considered Spouses Bonifacio as buyers in good faith, meaning they acted honestly and reasonably believed they were entering into a legitimate transaction based on the documents and actions of Eternal Gardens’ employees. They were not expected to investigate beyond the certificate of ownership issued by Eternal Gardens. |
What is the practical implication of this ruling for corporations? | Corporations must ensure better oversight and control over their employees’ actions, especially those involving transactions with the public. They need to prevent situations where employees can create an appearance of authority they do not actually possess, as the corporation can be held liable based on apparent authority. |
What recourse does Eternal Gardens have now? | The Supreme Court mentioned that Eternal Gardens is not precluded from pursuing legal action against its employees, Balbin and Resoles, for their fraudulent actions. |
For inquiries regarding the application of this ruling to specific circumstances, please contact Atty. Gabriel Ablola through gaboogle.com or via email at connect@gaboogle.com.
Disclaimer: This analysis is provided for informational purposes only and does not constitute legal advice. For specific legal guidance tailored to your situation, please consult with a qualified attorney.
Source: Eternal Gardens Memorial Park Corp. v. Perlas, G.R. No. 236126, September 07, 2020