Dear Atty. Gab,
Musta Atty! I hope you can shed some light on my situation. My name is Ricardo Cruz, and I’ve been working in a government agency, let’s call it Agency B, for many years. Before this, I worked for its predecessor, Agency A, from 1995 until 2005, when it underwent reorganization. I was separated then and received separation benefits amounting to around Php 150,000.
In early 2006, I was fortunate enough to be rehired by Agency A. However, a condition for my reinstatement was that I had to refund the separation benefits I received. They told me it would be done through salary deductions. I distinctly remember the deductions being made from my salary starting mid-2006 until sometime in late 2007. It was a significant amount each month, but I complied as it was required.
Fast forward to now, 2024. Agency B (which absorbed Agency A) is implementing another rationalization plan, and I’m opting for retirement. When they computed my benefits, they calculated my service years only starting from 2006, claiming my service before that was broken because there’s no proof I refunded the Php 150,000. They are saying unless I show proof of payment, they will either deduct that amount from my retirement pay or won’t credit my previous years of service (1995-2005). I explained it was via salary deduction, but they claim they cannot find the payroll records from 2006-2007 to verify. I managed to get sworn affidavits from my supervisor back then and a former payroll clerk, both confirming they knew about the deductions being made for my refund. Are these affidavits enough? Isn’t it the agency’s fault they lost the records? What are my rights?
Sincerely,
Musta Atty! Ricardo Cruz
Dear Ricardo,
Thank you for reaching out. It’s completely understandable why you’re distressed about your retirement benefits and the crediting of your service years, especially when the issue hinges on proving a payment made almost two decades ago through salary deductions, and the relevant records are missing.
The core issue here revolves around the burden of proof regarding payment and what constitutes acceptable evidence when primary records, like payroll documents or receipts, are unavailable. Generally, the person claiming payment has the responsibility to prove it. However, the situation becomes complex when payment was made through a method controlled by the employer (salary deduction) and the employer cannot produce the records. Let’s delve into the principles that apply here.
Proving You Paid: Navigating Lost Records and Salary Deductions
In legal matters, particularly concerning obligations, the principle of burden of proof is crucial. It dictates which party is responsible for establishing a particular fact. When it comes to payment, the law generally places this responsibility on the person claiming that payment has been made.
“One who pleads payment has the burden of proving it. … Even where the creditor alleges non-payment, the general rule is that the onus rests on the debtor to prove payment, rather than on the creditor to prove non-payment. The debtor has the burden of showing with legal certainty that the obligation has been discharged by payment.”
This means, Ricardo, that initially, the responsibility falls on you to demonstrate that you indeed refunded the separation benefits as required for your reinstatement. The most straightforward way to prove payment is usually through official receipts or bank transaction records. However, your situation involves salary deductions, where direct receipts are typically not issued to the employee for each deduction.
While receipts are considered strong evidence, they are not the only form of proof acceptable.
“Well settled also is the rule that a receipt of payment is the best evidence of the fact of payment. … [However, receipts] although not exclusive, were deemed to be the best evidence.”
This acknowledgment that receipts are not exclusive opens the door for other forms of evidence, especially when primary evidence is justifiably unavailable. In cases like yours, where the payment method (salary deduction) and the record-keeping were under the employer’s control (Agency A/B), and these records are now missing, the strict application of requiring only receipts becomes less tenable. You mentioned that the agency cannot locate the relevant payroll records from 2006-2007. This is a significant factor.
This is where the nature of administrative proceedings and the rules on evidence become relevant. Government agencies, when resolving internal matters or claims like yours (often falling under administrative jurisdiction, potentially involving bodies like the Civil Service Commission or the Commission on Audit depending on the specific context of benefit claims), are not strictly bound by the technical rules of evidence applied in courts.
“The general rule is that administrative agencies are not bound by the technical rules of evidence. It can accept documents which cannot be admitted in a judicial proceeding where the Rules of Court are strictly observed. It can choose to give weight or disregard such evidence, depending on its trustworthiness.”
Therefore, the affidavits you secured from your former supervisor and payroll clerk are potentially valuable pieces of evidence. Their admissibility and weight would depend on their credibility and the surrounding circumstances. The fact that these individuals held positions relevant to your employment, salary, and personnel records lends credibility to their statements. Their personal knowledge of the deductions being implemented strengthens your claim. Administrative bodies can, and often do, consider such affidavits, especially when primary documents are lost or destroyed through no fault of the claimant.
Furthermore, once you present credible evidence suggesting payment was made (like the affidavits and the circumstances of your continued employment and potential promotions without issue regarding the refund for many years), the dynamic of proof can shift.
“Considering that [the claimant] had introduced evidence that they had refunded… the burden of going forward with the evidence – as distinct from the general burden of proof ā shifts to the [entity disputing payment], who is then under a duty of producing some evidence to show non-payment.”
This means that after you’ve presented your affidavits and highlighted supporting circumstances (like your uninterrupted service post-reinstatement, the agency’s initial requirement for refund as a condition, and their subsequent inaction on this matter for 17 years), the burden shifts to Agency B not just to claim non-payment but to present some evidence supporting their position. Simply stating the records are lost might not be sufficient to negate your evidence, especially since they were the custodian of those records. Their inability to produce records they were expected to keep can, in some administrative contexts, work against them, not you.
Your argument should emphasize that the payment method was salary deduction, inherently documented within the agency’s payroll system. The absence of these records now points to a lapse in the agency’s record-keeping, not necessarily a failure on your part to pay. Combining the affidavits with other circumstantial evidence ā like your continuous employment, any promotions received after 2007, the fact that this issue wasn’t raised for nearly two decades, and the initial condition for reinstatement itself ā builds a case based on substantial evidence, which is often the standard required in administrative proceedings.
Practical Advice for Your Situation
- Formal Written Request: Submit a formal written request to Agency B’s personnel and accounting/finance departments, asking them to certify whether they have the payroll records for the specific period (2006-2007) showing your salary deductions. Their written response confirming the records are missing can serve as evidence supporting your claim that primary proof is unavailable due to the agency’s circumstances.
- Submit Affidavits Formally: Officially submit the sworn affidavits from your former supervisor and payroll clerk to the relevant office handling your retirement claim (e.g., HR, Legal Department, or the specific committee). Ensure these are properly notarized.
- Gather Circumstantial Evidence: Compile any documents or information that indirectly support the refund. This could include your 2006 reinstatement letter mentioning the refund condition, subsequent appointment papers or promotion documents (arguing these wouldn’t have been issued if you hadn’t complied), and possibly old payslips from that era if you happen to have any (though unlikely to specify that exact deduction).
- Highlight Agency Inaction: Emphasize in your communications that Agency A/B took no adverse action against you regarding the refund for over 17 years, which suggests compliance was likely met or the issue was resolved long ago.
- Check GSIS Records: Verify what your official service record credited with the Government Service Insurance System (GSIS) shows. If GSIS records reflect continuous service including the pre-2005 period without any note about pending obligations, this could support your case.
- Invoke Relaxed Evidence Rules: If pursuing this through administrative channels, explicitly argue that administrative bodies are not strictly bound by technical rules of evidence and should consider your affidavits and the circumstantial evidence collectively.
- Legal Assistance: Consider engaging a lawyer specializing in government employment or administrative law. They can help formally argue your case, citing relevant administrative doctrines and potentially precedents where secondary or circumstantial evidence was accepted.
- Document Everything: Keep copies of all correspondence, submissions, and responses related to this issue. Maintain a clear timeline of events.
It is indeed a difficult position when you’re asked to prove something from long ago, especially when the expected records are missing from the custodian’s end. However, by systematically gathering alternative evidence and understanding the principles of burden of proof and evidence rules in administrative settings, you can build a strong case for the recognition of your full service and benefits.
Hope this helps!
Sincerely,
Atty. Gabriel Ablola
For more specific legal assistance related to your situation, please contact me through gaboogle.com or via email at connect@gaboogle.com.
Disclaimer: This correspondence is provided for informational purposes only and does not constitute legal advice. For specific legal guidance tailored to your situation, please schedule a formal consultation.